Required Updates to Access
your Online Account

Effective Saturday, November 1, 2025, Higher Education Servicing Corporation will be implementing new account access and multi-factor authentication (MFA) technology to ensure your personal information continues to remain secure. If you currently have an online account with us, you will be required to reset your password and MFA preference the first time you attempt to log in to your account on or after Saturday, November 1, 2025. Simply click the Forgot Password link below and follow the prompts to reset your password and MFA preference. Once updated, you will be able to access your online account. If you have any questions, please feel free to contact us.